Privacy Policy

Prismoravento is committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website at Prismoravento.com or use our investment indicator services.

We operate in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This policy applies to all users of our platform, regardless of location.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our services.

We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources as described below:

We do not collect sensitive personal information such as social insurance numbers, government-issued identification numbers, or detailed financial account information beyond what is necessary to provide our services.

We use the information we collect for several purposes that are essential to providing and improving our services:

• Delivering investment indicator services and financial analysis tools
• Creating and maintaining your user account and preferences
• Processing transactions and managing billing
• Providing customer support and responding to inquiries
• Sending important service updates and notifications
• Improving our platform through usage analysis and user feedback
• Ensuring platform security and preventing fraudulent activity
• Complying with legal obligations and regulatory requirements
• Developing new features and services based on user needs

We base our processing on legitimate interests, contractual necessity, legal compliance, and your consent where required. We will always obtain explicit consent for marketing communications and allow you to opt out at any time.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party companies that help us operate our platform, process payments, or provide customer support
• Legal Requirements: When required by law, regulation, court order, or government investigation
• Business Protection: To protect our rights, property, or safety, or that of our users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our business
• With Your Consent: When you explicitly authorize us to share information with specific third parties

All service providers are contractually required to protect your information and use it only for the specific purposes we authorize. We conduct regular reviews of our third-party relationships to ensure ongoing compliance with privacy standards.

Under Canadian privacy law, you have specific rights regarding your personal information:

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity for security purposes.

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Industry-standard encryption for data transmission and storage
• Regular security assessments and vulnerability testing
• Access controls and authentication requirements for our systems
• Employee training on privacy and security best practices
• Secure data centers with physical and environmental protections
• Regular backups and disaster recovery procedures
• Incident response plans for potential security breaches

While we strive to protect your information using reasonable security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to continuously improving our security practices.

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Specific retention periods vary based on the type of information:

• Account Information: Retained while your account is active and for 7 years after closure
• Transaction Records: Kept for 7 years as required by Canadian financial regulations
• Usage Data: Typically retained for 2 years for analytics and service improvement
• Marketing Data: Deleted within 30 days of opting out of communications
• Customer Support Records: Retained for 3 years to ensure service quality

When we no longer need your information, we securely delete or anonymize it using industry-standard data destruction methods.

Our website uses cookies and similar technologies to enhance your experience and provide our services effectively. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud
• Measure the effectiveness of our services

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our platform. We use both session cookies (deleted when you close your browser) and persistent cookies (stored on your device for a specified period).

We do not use third-party advertising cookies or share cookie data with advertising networks.

While Prismoravento is based in Canada, some of our service providers may process your information in other countries. When we transfer your personal information outside of Canada, we ensure appropriate safeguards are in place:

• Contractual protections requiring equivalent privacy standards
• Transfers only to countries with adequate privacy protection
• Regular monitoring of international service providers
• Compliance with Canadian requirements for cross-border transfers

We maintain primary data storage within Canada and limit international transfers to essential business operations only.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

Parents or guardians who believe we may have collected information from their child should contact us immediately using the contact information provided below.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Post the updated policy on our website with a new effective date
• Notify users via email if they have provided contact information
• Display a notice on our platform highlighting the changes
• Provide a summary of key changes when significant modifications are made

Your continued use of our services after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.